Frequently Asked Questions
Everything you need to know about your Peckham Rye experience.
What is the standard delivery time for orders?
We offer standard shipping which typically takes 3-5 business days within the UK. International delivery times vary by location, generally arriving within 7-14 business days.
How do I return an item for a refund?
You can return any unworn, tagged items within 28 days of purchase. Simply use our online returns portal to generate a prepaid shipping label and drop your package at any authorized location.
What materials are used in your signature tailoring?
Peckham Rye pride ourselves on quality. Our suits and accessories are crafted from premium materials including 100% British wool, high-grade silks, and breathable cotton blends sourced from reputable mills.
Do you offer a bespoke or made-to-measure service?
Currently, we focus on our ready-to-wear collections and seasonal drops. However, many of our pieces are designed with generous seam allowances to allow for easy alterations by your local tailor.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also support PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
How should I care for my Peckham Rye silk ties?
To maintain the shape and luster of your silk ties, we recommend dry cleaning only. Store them flat or rolled to prevent permanent creasing, and avoid using steam directly on the fabric.